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Search forESSEX: Railway firm to shed 73 jobs
Tuesday, November 18, 2008, 15:32
National Express East Anglia will axe 73 posts from their Norwich centre but there could be more loses as a result of restructuring.
The company operates train services from London Liverpool Street, through Brentwood, Chelmsford and onto Witham, Colchester and Ipswich as well as other routes through the county.
A National Express spokesperson said: "We can confirm we are proposing to close our Norwich Call Centre, which may lead to a reduction of 73 roles.
"We are also planning to make changes to the way we provide food and drink on board the Norwich to London trains in response to changing customer needs.
"Also, as any sensible business does, we are constantly reviewing the structure of the business. We are undertaking a review to give greater focus on customer service and operational delivery."
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